/* Layout: workspace on the left (tabs: schedule, customers, invoices, chemical log), agent console docked right; stacks on phones */
:root{
  --bg:#eef1ef; --surface:#ffffff; --sunk:#e3e8e5; --line:#cfd8d3;
  --fg:#17221d; --muted:#5b6b63;
  --pine:#1f4d3a; --pine-ink:#ffffff;
  --panel:#1f4d3a; --panel-ink:#ffffff;
  --amber:#c98a12; --amber-soft:#fbefd4;
  --ok:#2f7d4f; --ok-soft:#e1f1e7; --warn:#a4560e; --warn-soft:#fbe8d6; --bad:#a83232; --bad-soft:#f7e0e0;
  --display:"Barlow Condensed","Arial Narrow",sans-serif;
  --body:"Barlow",system-ui,-apple-system,"Segoe UI",sans-serif;
  --mono:"IBM Plex Mono",ui-monospace,Menlo,monospace;
}
@media (prefers-color-scheme:dark){:root:not([data-theme="light"]){
  --bg:#111815; --surface:#18221d; --sunk:#0d1310; --line:#2a3832;
  --fg:#e5ece8; --muted:#93a59b; --pine:#5fae86; --pine-ink:#0b1a12; --panel:#163428; --panel-ink:#e6f1eb;
  --amber:#e7ac3c; --amber-soft:#3a2d12;
  --ok:#6cc48f; --ok-soft:#173224; --warn:#e9a463; --warn-soft:#3a2715; --bad:#e58585; --bad-soft:#3a1a1a;
  color-scheme:dark}}
:root[data-theme="dark"]{
  --bg:#111815; --surface:#18221d; --sunk:#0d1310; --line:#2a3832;
  --fg:#e5ece8; --muted:#93a59b; --pine:#5fae86; --pine-ink:#0b1a12; --panel:#163428; --panel-ink:#e6f1eb;
  --amber:#e7ac3c; --amber-soft:#3a2d12;
  --ok:#6cc48f; --ok-soft:#173224; --warn:#e9a463; --warn-soft:#3a2715; --bad:#e58585; --bad-soft:#3a1a1a;
  color-scheme:dark}
*{box-sizing:border-box}
html,body{height:100%}
body{background:var(--bg);color:var(--fg);font:17px/1.55 var(--body);padding-inline:16px;padding-block:16px}
.app{max-width:1280px;margin:0 auto;display:grid;grid-template-columns:minmax(0,1fr) 440px;gap:16px;align-items:start}
@media (max-width:900px){.app{grid-template-columns:minmax(0,1fr)}}
header.top{grid-column:1/-1;display:flex;align-items:flex-end;justify-content:space-between;flex-wrap:wrap;gap:10px 16px;border-bottom:3px solid var(--fg);padding-bottom:10px}
.brand{font:700 30px/1 var(--display);letter-spacing:.02em;text-transform:uppercase}
.brand small{display:block;font:500 13px/1.4 var(--mono);letter-spacing:.04em;text-transform:none;color:var(--muted);margin-top:4px}
.right{display:flex;gap:18px;align-items:flex-end;flex-wrap:wrap}
.stats{display:flex;gap:18px;flex-wrap:wrap;font:500 13px/1.3 var(--mono);color:var(--muted);text-transform:uppercase;letter-spacing:.06em}
.stats b{display:block;font:700 26px/1.1 var(--display);color:var(--fg);letter-spacing:0;font-variant-numeric:tabular-nums}
.stats .due b{color:var(--warn)}
.lang{display:flex;border:1px solid var(--fg);border-radius:4px;overflow:hidden}
.lang button{font:700 14px/1 var(--display);letter-spacing:.08em;padding:9px 12px;border:0;background:var(--surface);color:var(--fg);cursor:pointer}
.lang button[aria-pressed="true"]{background:var(--fg);color:var(--bg)}

.work{min-width:0}
.tabs{display:flex;gap:4px;flex-wrap:wrap;margin-bottom:12px}
.tabs button{font:700 16px/1 var(--display);text-transform:uppercase;letter-spacing:.08em;padding:11px 16px;border:1px solid var(--line);background:var(--surface);color:var(--muted);border-radius:4px;cursor:pointer}
.tabs button[aria-selected="true"]{background:var(--fg);color:var(--bg);border-color:var(--fg)}
.tabs button:focus-visible,.btn:focus-visible,.chip:focus-visible,textarea:focus-visible,.lang button:focus-visible{outline:2px solid var(--amber);outline-offset:2px}
.panel{background:var(--surface);border:1px solid var(--line);border-radius:6px;overflow:hidden}
.empty{padding:28px 20px;color:var(--muted)}
.empty strong{display:block;color:var(--fg);font:700 21px/1.2 var(--display);text-transform:uppercase;letter-spacing:.04em;margin-bottom:4px}

.day{border-top:1px solid var(--line)}
.day:first-child{border-top:0}
.dayhead{display:flex;justify-content:space-between;align-items:baseline;padding:10px 16px;background:var(--sunk);font:700 17px/1 var(--display);text-transform:uppercase;letter-spacing:.06em}
.dayhead span{font:500 14px var(--mono);color:var(--muted);letter-spacing:0;text-transform:none}
.dayhead.today{background:var(--amber-soft)}
.stop{display:grid;grid-template-columns:72px minmax(0,1fr) auto;gap:4px 14px;padding:12px 16px;border-top:1px solid var(--line);align-items:start}
.stop .t{font:500 16px var(--mono);font-variant-numeric:tabular-nums;padding-top:2px}
.stop .who{font-weight:600}
.stop .meta{color:var(--muted);font-size:15px}
.stop.done .who{text-decoration:line-through;text-decoration-color:var(--muted)}
.stop.canceled{opacity:.55}
.pill{display:inline-block;font:600 12px/1 var(--mono);text-transform:uppercase;letter-spacing:.06em;padding:5px 7px;border-radius:3px;white-space:nowrap}
.pill.scheduled{background:var(--sunk);color:var(--muted)}
.pill.done,.pill.paid{background:var(--ok-soft);color:var(--ok)}
.pill.canceled{background:var(--bad-soft);color:var(--bad)}
.pill.unpaid{background:var(--warn-soft);color:var(--warn)}
.pill.sample{background:transparent;border:1px dashed var(--line);color:var(--muted)}

.tablewrap{overflow-x:auto}
table{width:100%;border-collapse:collapse;font-size:16px}
th{font:600 12px var(--mono);text-transform:uppercase;letter-spacing:.06em;color:var(--muted);text-align:left;padding:10px 14px;background:var(--sunk);white-space:nowrap}
td{padding:11px 14px;border-top:1px solid var(--line);vertical-align:top}
td.num{font-family:var(--mono);font-variant-numeric:tabular-nums;white-space:nowrap}
td small{display:block;color:var(--muted)}
.btn{font:600 15px var(--body);padding:8px 12px;border:1px solid var(--line);background:var(--surface);color:var(--fg);border-radius:4px;cursor:pointer;white-space:nowrap}
.btn:hover{border-color:var(--fg)}
.note{margin-top:10px;font-size:15px;color:var(--muted)}

.agent{position:sticky;top:calc(env(safe-area-inset-top,0px) + 16px);background:var(--panel);color:var(--panel-ink);border-radius:8px;display:flex;flex-direction:column;max-height:calc(100vh - 32px);min-height:520px;overflow:hidden}
@media (max-width:900px){.agent{position:static;max-height:none;min-height:0}}
.agent-head{padding:14px 16px 10px;border-bottom:1px solid color-mix(in srgb,var(--panel-ink) 20%,transparent)}
.agent-head h2{margin:0;font:700 23px/1 var(--display);text-transform:uppercase;letter-spacing:.06em}
.agent-head p{margin:6px 0 0;font-size:15px;opacity:.85}
.log{flex:1;overflow-y:auto;padding:14px 16px;display:flex;flex-direction:column;gap:10px;min-height:200px}
.msg{max-width:92%;padding:11px 14px;border-radius:10px;font-size:17px;line-height:1.45;white-space:pre-wrap;overflow-wrap:anywhere}
.msg.me{align-self:flex-end;background:var(--panel-ink);color:var(--panel)}
.msg.ai{align-self:flex-start;background:color-mix(in srgb,var(--panel-ink) 12%,transparent)}
.msg.ai .acts{margin:0 0 8px;padding:0;list-style:none;font:500 14px/1.5 var(--mono)}
.msg.ai .acts li::before{content:"+ ";color:var(--amber)}
.msg.err{background:color-mix(in srgb,var(--amber) 25%,transparent)}
.chips{display:flex;flex-wrap:wrap;gap:6px;padding:0 16px 10px}
.chip{font:500 15px/1.3 var(--body);padding:8px 13px;border-radius:18px;border:1px solid color-mix(in srgb,var(--panel-ink) 35%,transparent);background:transparent;color:var(--panel-ink);cursor:pointer;text-align:left}
.chip:hover{background:color-mix(in srgb,var(--panel-ink) 12%,transparent)}
.composer{display:flex;gap:8px;padding:12px 16px 16px;border-top:1px solid color-mix(in srgb,var(--panel-ink) 20%,transparent)}
.composer textarea{flex:1;min-width:0;resize:none;height:84px;border:0;border-radius:8px;padding:11px 13px;font:17px/1.4 var(--body);background:var(--surface);color:var(--fg)}
.composer .col{display:flex;flex-direction:column;gap:6px}
.ibtn{min-width:68px;height:38px;padding:0 8px;border-radius:6px;border:0;cursor:pointer;font:700 15px var(--display);text-transform:uppercase;letter-spacing:.06em}
.send{background:var(--amber);color:#1b1404}
.mic{user-select:none;-webkit-user-select:none;-webkit-touch-callout:none;background:color-mix(in srgb,var(--panel-ink) 18%,transparent);color:var(--panel-ink)}
.mic.live{background:var(--bad);color:#fff}
.ibtn:disabled{opacity:.5;cursor:default}
.hint{padding:0 16px 10px;font-size:14px;opacity:.85}
@media (prefers-reduced-motion:no-preference){.msg{animation:in .18s ease-out}@keyframes in{from{transform:translateY(4px)}to{transform:none}}}

/* ---- standalone app additions ---- */
.auth{max-width:400px;margin:8vh auto 0;background:var(--surface);border:1px solid var(--line);border-radius:8px;padding:24px}
.auth h1{margin:0 0 4px;font:700 30px/1 var(--display);text-transform:uppercase;letter-spacing:.02em}
.auth p{margin:0 0 16px;color:var(--muted)}
.field{display:flex;flex-direction:column;gap:4px;margin-bottom:12px}
.field label{font:600 12px var(--mono);text-transform:uppercase;letter-spacing:.06em;color:var(--muted)}
.field input{font:17px var(--body);padding:11px 12px;border:1px solid var(--line);border-radius:5px;background:var(--bg);color:var(--fg)}
.field input:focus-visible{outline:2px solid var(--amber);outline-offset:1px}
.primary{width:100%;padding:12px;border:0;border-radius:5px;background:var(--pine);color:var(--pine-ink);font:600 16px var(--body);cursor:pointer}
.primary:disabled{opacity:.6}
.formerr{color:var(--bad);font-size:15px;min-height:1.2em;margin:6px 0 0}
.btnrow{display:flex;gap:6px;flex-wrap:wrap}
.toast{position:fixed;left:50%;bottom:calc(20px + env(safe-area-inset-bottom,0px));transform:translateX(-50%);background:var(--fg);color:var(--bg);padding:10px 14px;border-radius:6px;font-size:16px;z-index:10;max-width:calc(100% - 32px)}
.settings{padding:18px 16px;display:grid;gap:22px}
.settings h3{margin:0 0 8px;font:700 19px/1 var(--display);text-transform:uppercase;letter-spacing:.06em}
.settings .grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:10px}
.feat{display:flex;gap:8px;flex-wrap:wrap}
.top .who{font:500 12px var(--mono);color:var(--muted)}
.field select{font:17px var(--body);padding:11px 12px;border:1px solid var(--line);border-radius:5px;background:var(--bg);color:var(--fg)}
.staff{list-style:none;margin:0 0 14px;padding:0;border:1px solid var(--line);border-radius:6px}
.staff li{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:10px 12px;border-top:1px solid var(--line)}
.staff li:first-child{border-top:0}
.staff small{display:block;color:var(--muted)}
.pw{position:relative;display:flex}
.pw input{flex:1;min-width:0;padding-right:44px}
.eye{position:absolute;right:4px;top:50%;transform:translateY(-50%);width:36px;height:36px;display:grid;place-items:center;border:0;border-radius:4px;background:transparent;color:var(--muted);cursor:pointer}
.eye:hover{color:var(--fg)}
.eye:focus-visible,.iconbtn:focus-visible{outline:2px solid var(--amber);outline-offset:1px}
.iconbtn{width:34px;height:32px;display:grid;place-items:center;border:1px solid var(--line);border-radius:4px;background:var(--surface);color:var(--muted);cursor:pointer}
.iconbtn:hover{color:var(--fg);border-color:var(--fg)}
.editname{display:flex;gap:6px;flex:1;flex-wrap:wrap;align-items:center}
.editname input{flex:1;min-width:140px;font:17px var(--body);padding:8px 10px;border:1px solid var(--line);border-radius:5px;background:var(--bg);color:var(--fg)}
.sr{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap}
.confirm{margin-top:8px;padding:10px 12px;border-radius:6px;background:color-mix(in srgb,var(--amber) 22%,transparent);border:1px solid color-mix(in srgb,var(--amber) 55%,transparent)}
.confirm p{margin:0 0 4px;font-weight:600}
.confirm ul{margin:0 0 8px;padding-left:18px}
.confirm li.done{list-style:none;margin-left:-18px}
.confirm li.skip{list-style:none;margin-left:-18px;opacity:.8}
.confirm .ok,.confirm .no{font:600 15px var(--body);padding:9px 14px;border-radius:5px;cursor:pointer;border:0}
.confirm .ok{background:var(--amber);color:#1b1404}
.confirm .no{background:transparent;color:inherit;border:1px solid currentColor}
.confirm button:disabled{opacity:.6}
.activity{list-style:none;margin:0;padding:0;max-height:340px;overflow-y:auto;border:1px solid var(--line);border-radius:6px}
.activity li{display:grid;grid-template-columns:110px minmax(0,1fr);gap:10px;padding:8px 12px;border-top:1px solid var(--line);font-size:16px}
.activity li:first-child{border-top:0}
.activity li.meta{display:block}
.activity .when{font:500 13px var(--mono);color:var(--muted);padding-top:2px}
.activity small{display:block;color:var(--muted)}
.svchint{padding:12px 16px 0;margin:0}
.svc{padding:14px 16px;border-top:1px solid var(--line)}
.svc:first-of-type{border-top:0}
.svc.off{opacity:.6}
.svchead{display:flex;justify-content:space-between;align-items:baseline;gap:12px;margin-bottom:8px}
.svchead small{display:block;color:var(--muted)}
.svchead .num{font:700 24px var(--display);font-variant-numeric:tabular-nums}
.svc table{font-size:15px}
a.btn{text-decoration:none;display:inline-block}
.logobox{display:flex;align-items:center;min-height:72px;max-width:320px;padding:10px 14px;margin:6px 0 10px;border:1px dashed var(--line);border-radius:6px;background:#fff}
.logobox img{max-height:64px;max-width:100%}
.logobox .meta{color:#5b6b63}
label.btn{display:inline-block}
/* branding */
#brandMark{display:flex;align-items:center;gap:12px}
#brandMark span{display:block}
.hlogo{max-height:52px;max-width:160px;border-radius:4px;background:#fff;padding:3px}
.authbrand{display:flex;flex-direction:column;align-items:flex-start;gap:8px;margin-bottom:4px}
.alogo{max-height:72px;max-width:220px;border-radius:4px;background:#fff;padding:4px}
.sitefoot{grid-column:1/-1;display:flex;align-items:center;justify-content:center;flex-wrap:wrap;gap:8px 14px;padding:18px 0 6px;margin-top:8px;border-top:1px solid var(--line);color:var(--muted);font-size:14px}
.sitefoot a{color:var(--muted)}
.flogo{max-height:26px;max-width:90px;border-radius:3px;background:#fff;padding:2px}

/* theme switch */
.top .right{align-items:center}
.theme{display:flex;border:1px solid var(--fg);border-radius:4px;overflow:hidden}
.theme button{display:grid;place-items:center;width:38px;height:34px;border:0;background:var(--surface);color:var(--fg);cursor:pointer}
.theme button[aria-pressed="true"]{background:var(--fg);color:var(--bg)}
.theme button:focus-visible{outline:2px solid var(--amber);outline-offset:-2px}
.authtop{display:flex;justify-content:flex-end;gap:8px;max-width:400px;margin:0 auto}
.stop .meta a{color:inherit;text-decoration-color:var(--line)}

/* keep the footer at the bottom of the screen when the page is short */
#root{display:flex;flex-direction:column;min-height:calc(100vh - 32px);min-height:calc(100dvh - 32px)}
#root > .app{width:100%}
#root > .sitefoot{width:100%;max-width:1280px;margin:auto auto 0}
.search{display:flex;align-items:center;gap:12px;padding:12px 14px;border-bottom:1px solid var(--line)}
.search input{flex:1;min-width:0;font:17px var(--body);padding:10px 12px;border:1px solid var(--line);border-radius:6px;background:var(--bg);color:var(--fg)}
.search input:focus-visible{outline:2px solid var(--amber);outline-offset:1px}
small.props span{display:block}
.svclines{list-style:none;margin:0 0 10px;padding:0;border:1px solid var(--line);border-radius:6px}
.svclines li{display:flex;justify-content:space-between;gap:12px;padding:8px 12px;border-top:1px solid var(--line)}
.svclines li:first-child{border-top:0}
.svclines small{display:block;color:var(--muted);font-size:14px}
.svclines .num{font-family:var(--mono);font-variant-numeric:tabular-nums;white-space:nowrap}

/* Reports */
.rphead{display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:10px;padding:14px 16px;border-bottom:1px solid var(--line)}
.seg{flex-wrap:wrap}
.rprange{font:500 14px/1.3 var(--mono);color:var(--muted)}
.report{padding:16px}
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(170px,1fr));gap:12px;margin-bottom:18px}
.kpi{border:1px solid var(--line);border-radius:6px;padding:12px 14px;background:var(--bg);min-width:0}
.kpi span{display:block;font:600 13px/1.3 var(--mono);text-transform:uppercase;letter-spacing:.06em;color:var(--muted)}
.kpi b{display:block;font:700 28px/1.2 var(--display);margin-top:4px;font-variant-numeric:tabular-nums}
.kpi small{display:block;color:var(--muted);font-size:14px;margin-top:2px;overflow-wrap:anywhere}
.rpgrid{display:grid;grid-template-columns:repeat(auto-fit,minmax(min(100%,340px),1fr));gap:18px}
.rpsec h3{margin:0 0 8px;font:700 16px/1.2 var(--display);text-transform:uppercase;letter-spacing:.06em}
.rpsec table td,.rpsec table th{padding:8px 10px}
.muted{color:var(--muted)}
.rpask{margin:18px 0 0;font-size:15px}

/* Messages (two-way texts) */
.badge{display:inline-block;min-width:20px;padding:2px 6px;margin-left:6px;border-radius:999px;background:var(--amber,#d97706);color:#111;font:700 12px/16px var(--mono);text-align:center;vertical-align:1px}
.badge[hidden]{display:none}
.msgs{display:grid;grid-template-columns:minmax(240px,320px) 1fr;min-height:520px}
.convlist{border-right:1px solid var(--line);overflow-y:auto;max-height:70vh}
.conv{display:grid;grid-template-columns:1fr auto;gap:2px 8px;width:100%;text-align:left;padding:12px 14px;border:0;border-bottom:1px solid var(--line);background:var(--surface);color:var(--fg);cursor:pointer;font:inherit}
.conv:hover{background:var(--sunk)}
.conv.sel{background:var(--sunk);box-shadow:inset 3px 0 0 var(--pine)}
.conv .cname{font-weight:600;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.conv.unread .cname{font-weight:800}
.conv .cwhen{font:500 12px/1.4 var(--mono);color:var(--muted);white-space:nowrap}
.conv .cprev{grid-column:1/-1;color:var(--muted);font-size:15px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.thread{display:flex;flex-direction:column;min-width:0}
.thead{display:flex;align-items:center;gap:12px;padding:12px 16px;border-bottom:1px solid var(--line)}
.thead small{display:block;color:var(--muted);font-size:14px}
.thead .back{display:none}
.bubbles{flex:1;overflow-y:auto;max-height:55vh;padding:16px;display:flex;flex-direction:column;gap:10px;background:var(--bg)}
.bub{max-width:min(78%,520px);padding:10px 14px;border-radius:14px;font-size:16px;line-height:1.4}
.bub.in{align-self:flex-start;background:var(--surface);border:1px solid var(--line);border-bottom-left-radius:4px}
.bub.out{align-self:flex-end;background:var(--pine);color:var(--pine-ink,#fff);border-bottom-right-radius:4px}
.bub.failed{opacity:.7;outline:2px dashed var(--amber,#d97706)}
.btext{white-space:pre-wrap;overflow-wrap:anywhere}
.bmeta{font:500 12px/1.4 var(--mono);opacity:.75;margin-top:4px}
.bmedia{display:flex;flex-wrap:wrap;gap:6px;margin-top:6px}.bmedia a{display:block}.bmedia img{display:block;max-width:220px;max-height:220px;width:auto;height:auto;border-radius:10px;object-fit:cover;background:rgba(0,0,0,.06)}
.bfile{font:600 13px var(--mono);padding:8px 10px;border-radius:8px;background:rgba(0,0,0,.06);text-decoration:none;color:inherit}
.reply{display:flex;gap:10px;padding:12px 16px;border-top:1px solid var(--line);align-items:flex-end}
.reply textarea{flex:1;min-width:0;font:inherit;font-size:16px;padding:10px 12px;border:1px solid var(--line);border-radius:8px;background:var(--surface);color:var(--fg);resize:vertical}
.thread .cant,.thread .tip{padding:10px 16px;margin:0}
.thread .cant{border-top:1px solid var(--line)}
@media (max-width:760px){
  .msgs{grid-template-columns:1fr}
  .convlist{border-right:0;max-height:none}
  .msgs.open .convlist{display:none}
  .msgs:not(.open) .thread{display:none}
  .thead .back{display:inline-block}
  .thead{flex-wrap:wrap}
  .bub{max-width:88%}
}
.bsubj{font-weight:700;font-size:14px;margin-bottom:4px;overflow-wrap:anywhere}
.bwarn{font-size:13px;font-weight:600;margin:4px 0;padding:4px 8px;border-radius:6px;background:var(--amber-soft,#fbefd4);color:#5a3d00}
.bub.auto{opacity:.65}
.chanpick{align-self:flex-start;margin:10px 16px 0}
.reply.email{flex-wrap:wrap}
.reply.email input{flex:1 1 100%;font:inherit;font-size:16px;padding:9px 12px;border:1px solid var(--line);border-radius:8px;background:var(--surface);color:var(--fg)}
.bmeta.dlv{font-weight:700;opacity:.9}

/* ---------- records: lists you open, forms you edit ---------- */
.btn.ok{background:var(--pine);border-color:var(--pine);color:var(--pine-ink,#fff)}
.btn.ok:hover{filter:brightness(1.08);border-color:var(--pine)}
.btn.danger{color:var(--bad);border-color:color-mix(in srgb,var(--bad) 40%,var(--line))}
.btn.danger:hover{background:var(--bad-soft);border-color:var(--bad)}
.btn.sm{font-size:14px;padding:5px 9px}
.btn:disabled{opacity:.6;cursor:default}
.sp{flex:1}
.listbar{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;padding:12px 16px;border-bottom:1px solid var(--line)}
.listbar .search{flex:1;min-width:220px;padding:0;border:0}
.reclist{display:flex;flex-direction:column}
details.rec{border-bottom:1px solid var(--line)}
details.rec>summary{display:grid;grid-template-columns:minmax(0,1fr) auto;grid-template-areas:"name side" "sub side";gap:2px 12px;padding:12px 16px 12px 40px;cursor:pointer;list-style:none;position:relative}
details.rec>summary::-webkit-details-marker{display:none}
details.rec>summary::before{content:"";position:absolute;left:18px;top:19px;width:8px;height:8px;border-right:2px solid var(--muted);border-bottom:2px solid var(--muted);transform:rotate(-45deg);transition:transform .15s}
details.rec[open]>summary::before{transform:rotate(45deg);top:16px}
details.rec>summary:hover{background:var(--sunk)}
details.rec>summary:focus-visible{outline:2px solid var(--amber);outline-offset:-2px}
details.rec[open]>summary{background:var(--sunk)}
.rname{grid-area:name;font-weight:700;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.rname small{font-weight:500;color:var(--muted)}
.rsub{grid-area:sub;color:var(--muted);font-size:15px;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.rside{grid-area:side;align-self:center;font:600 15px var(--mono);font-variant-numeric:tabular-nums;color:var(--muted);text-align:right}
details.rec.off .rname{opacity:.6}
.rbody{padding:4px 16px 16px 40px}
.rbody h4{margin:14px 0 6px;font:700 13px var(--mono);text-transform:uppercase;letter-spacing:.06em;color:var(--muted)}
.rbody p{margin:6px 0}
.kv{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:10px 18px;margin:8px 0 0}
.kv dt{font:600 12px var(--mono);text-transform:uppercase;letter-spacing:.05em;color:var(--muted)}
.kv dd{margin:2px 0 0;overflow-wrap:anywhere}
.plist{list-style:none;margin:0;padding:0;border:1px solid var(--line);border-radius:6px}
.plist li{display:flex;justify-content:space-between;align-items:center;gap:10px;padding:8px 12px;border-top:1px solid var(--line)}
.plist li:first-child{border-top:0}
.ractions{margin-top:16px;align-items:center}
details.group>summary{padding:14px 16px;cursor:pointer;font:700 15px var(--mono);text-transform:uppercase;letter-spacing:.06em;color:var(--muted);border-top:1px solid var(--line)}
/* schedule stops as openable rows */
details.stop{display:block;padding:0}
details.stop>summary{display:grid;grid-template-columns:72px minmax(0,1fr) auto;gap:4px 14px;padding:12px 16px 12px 40px;align-items:start}
details.stop>summary::before{top:18px}
details.stop .who,details.stop .meta{display:block}
details.stop .rbody{padding-left:126px}
/* modal forms */
dialog.modal{border:0;padding:0;border-radius:10px;width:min(880px,calc(100vw - 32px));max-height:calc(100vh - 48px);background:var(--surface);color:var(--fg);box-shadow:0 20px 60px rgba(0,0,0,.35)}
dialog.modal::backdrop{background:rgba(10,20,15,.55)}
.mform{display:flex;flex-direction:column;max-height:calc(100vh - 48px)}
.mform header{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 18px;border-bottom:1px solid var(--line)}
.mform header h2{margin:0;font:700 22px/1.1 var(--display);text-transform:uppercase;letter-spacing:.04em}
.mbody{padding:16px 18px;overflow-y:auto}
.mbody h3{margin:18px 0 8px;font:700 16px var(--display);text-transform:uppercase;letter-spacing:.05em}
.mform footer{display:flex;align-items:center;gap:10px;padding:12px 18px;border-top:1px solid var(--line);flex-wrap:wrap}
.fgrid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 14px}
.fgrid .field.wide{grid-column:1/-1}
.field textarea,.field select{font:17px var(--body);padding:10px 12px;border:1px solid var(--line);border-radius:5px;background:var(--bg);color:var(--fg);width:100%;box-sizing:border-box}
.field textarea{resize:vertical}
.field input{width:100%;box-sizing:border-box}
.field .hint{color:var(--muted);font-size:13px}
.field .req,.rcell .req{color:var(--bad)}
.invalid{border-color:var(--bad)!important;outline:2px solid var(--bad-soft)}
.check{display:inline-flex;align-items:center;gap:8px;font-size:16px;cursor:pointer;white-space:nowrap}
.check input{width:20px;height:20px;accent-color:var(--pine)}
.rows{display:flex;flex-direction:column;gap:8px;margin-bottom:8px}
.rrow{display:flex;flex-wrap:wrap;align-items:flex-end;gap:8px;padding:10px;border:1px solid var(--line);border-radius:8px;background:var(--bg)}
.rcell{display:flex;flex-direction:column;gap:3px;min-width:90px}
.rcell span{font:600 11px var(--mono);text-transform:uppercase;letter-spacing:.05em;color:var(--muted)}
.rcell input{font:16px var(--body);padding:8px 10px;border:1px solid var(--line);border-radius:5px;background:var(--surface);color:var(--fg);width:100%;box-sizing:border-box}
.rrow .check{padding-bottom:8px}
.rdel{margin-left:auto}
@media (max-width:760px){
  dialog.modal{width:100vw;max-width:100vw;height:100%;max-height:100%;border-radius:0;margin:0}
  .mform{max-height:100%;height:100%}
  .fgrid{grid-template-columns:1fr}
  .rcell{flex:1 1 40%!important}
  details.stop .rbody{padding-left:40px}
  .rbody{padding-left:16px}
  .listbar .btn.ok{width:100%}
}
[data-repwrap][hidden],[data-propwrap][hidden],[data-otherwrap][hidden]{display:none}
.field label.check{font:16px var(--body);text-transform:none;letter-spacing:0;color:var(--fg)}
/* Messages: Texts | Emails screens, delete buttons */
.msgbar{padding:12px 16px;border-bottom:1px solid var(--line)}
.msgtabs button{font-size:15px;padding:10px 16px;display:inline-flex;align-items:center;gap:6px}
.msgtabs .badge{margin-left:2px}
.bub{position:relative}
.bdel{position:absolute;top:4px;right:4px;width:26px;height:26px;border:0;border-radius:50%;background:transparent;color:inherit;opacity:0;cursor:pointer;font-size:13px}
.bub:hover .bdel,.bdel:focus-visible{opacity:.6}
.bdel:hover{opacity:1!important;background:rgba(0,0,0,.12)}
@media (hover:none){.bdel{opacity:.45}}
.bub .bsubj,.bub .btext{padding-right:22px}
.msgtabs{display:inline-flex}
.msgbar{display:flex;align-items:center;gap:12px;flex-wrap:wrap}
.archtitle{font:700 14px var(--mono);text-transform:uppercase;letter-spacing:.06em;color:var(--muted)}
/* agent header: spoken replies toggle */
.ahrow{display:flex;align-items:center;justify-content:space-between;gap:10px}
.ibtn.spk{font:600 13px var(--mono);padding:6px 10px;border-radius:999px;border:1px solid rgba(255,255,255,.35);background:transparent;color:var(--panel-ink,#fff);cursor:pointer;white-space:nowrap}
.ibtn.spk:hover{background:rgba(255,255,255,.12)}
/* live voice */
#input.listening{outline:2px solid var(--amber);outline-offset:1px;background:color-mix(in srgb,var(--amber) 8%,var(--surface,#fff))}
.ibtn.mic.live{animation:micpulse 1.2s ease-in-out infinite}
@keyframes micpulse{0%,100%{box-shadow:0 0 0 0 rgba(201,138,18,.55)}50%{box-shadow:0 0 0 8px rgba(201,138,18,0)}}
@media (prefers-reduced-motion:reduce){.ibtn.mic.live{animation:none}}
.hintx{font:600 13px var(--body);background:transparent;border:1px solid currentColor;border-radius:4px;color:inherit;padding:2px 8px;margin-left:6px;cursor:pointer}

.impchg{margin:.5rem 0 0;padding-left:1.1rem;max-height:60vh;overflow:auto}.impchg>li{margin:.5rem 0}.impchg ul{margin:.15rem 0 0;padding-left:1.1rem;color:var(--muted,inherit)}
.reviews{margin:0 0 10px;border:1px solid var(--line,#ddd);border-radius:10px;padding:8px 12px}.reviews summary{cursor:pointer;font-weight:600}.reviews ul{list-style:none;margin:6px 0 0;padding:0}.reviews li{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:6px 0;border-top:1px solid var(--line,#eee)}.reviews li small{display:block;color:var(--muted)}.revhint{margin:0 0 10px}#reviewForm{display:flex;gap:8px}#reviewForm input{flex:1;min-width:0}
.warn{color:var(--bad)}#licForm{display:flex;gap:8px}#licForm input{flex:1;min-width:0}.chemlic{margin:0 0 8px}.staff small{display:block}
.msg.summary{position:relative;padding-right:28px}.msg.summary h4{margin:0 0 6px}.msg.summary ul{margin:4px 0 8px;padding-left:18px}.msg.summary li{margin:3px 0}.msg.summary li:has(button){display:flex;justify-content:space-between;align-items:center;gap:8px;list-style:none;margin-left:-18px}.msg.summary small{display:block;color:inherit;opacity:.78}.msg.summary p small{display:inline}.sumx{position:absolute;top:4px;right:6px;border:0;background:none;font-size:20px;line-height:1;cursor:pointer;color:inherit}.sumchip{font-weight:600}
.acct{opacity:.6;font-weight:400}
.leads{margin:0 0 12px;border:1px solid var(--line);border-radius:10px;padding:8px 12px;background:var(--surface)}.leads summary{cursor:pointer;font-weight:600}.leads ul{list-style:none;margin:6px 0 0;padding:0}.leads li{display:flex;justify-content:space-between;gap:12px;padding:8px 0;border-top:1px solid var(--line)}.leads small{display:block;color:var(--muted)}.lmsg{margin:4px 0 0;white-space:pre-wrap}

/* notifications */
.ibtn.bell{min-width:44px;position:relative;background:transparent;color:inherit;font-size:18px;text-transform:none;letter-spacing:0}
.ibtn.bell .badge{position:absolute;top:-2px;right:-4px;margin:0}
.ntfhead{display:flex;flex-wrap:wrap;align-items:center;gap:8px 12px;margin-bottom:12px}.ntfhead h2{margin:0;font-size:20px}.ntfhead .sp{flex:1}
.ntfs{list-style:none;margin:0;padding:0;display:grid;gap:10px}
.ntf{border:1px solid var(--line);border-radius:10px;padding:12px 14px;background:var(--surface)}
.ntf.warning{border-left:4px solid var(--bad)}.ntf.request,.ntf.photo{border-left:4px solid var(--amber,#d97706)}.ntf.payment,.ntf.payout{border-left:4px solid var(--ok)}
.ntf.done{opacity:.7}
.ntftop{display:flex;align-items:flex-start;gap:10px}.ntfic{font-size:20px;line-height:1.2}.ntfti{flex:1;min-width:0}.ntfti b{display:block;overflow-wrap:anywhere}.ntfti small{color:var(--muted)}
.ntfchk{flex:none}
.ntfbody{margin:8px 0 0 30px}.ntfbody p{margin:6px 0}.ntfbody ul{margin:4px 0;padding-left:18px}.ntfbody details{margin:6px 0}.ntfbody summary{cursor:pointer;font-weight:600}
.ntfsum .pill{margin-right:6px}
.ntffind li{margin:3px 0}.ntffind small{display:block;color:var(--muted)}
.conf{font:600 11px/1 var(--mono);text-transform:uppercase;padding:3px 5px;border-radius:3px;background:var(--sunk);color:var(--muted)}.conf.high{background:var(--ok-soft);color:var(--ok)}.conf.low{background:var(--warn-soft);color:var(--warn)}
.ntflbl{display:block;font:600 12px var(--mono);text-transform:uppercase;letter-spacing:.05em;color:var(--muted);margin-bottom:2px}
.ntfreply{background:var(--sunk);border-radius:8px;padding:8px 10px;margin:8px 0}.ntfreply p{margin:0;white-space:pre-wrap}
.ntfslots{display:flex;flex-wrap:wrap;gap:6px;align-items:center;margin-top:8px}.ntfslots .ntflbl{width:100%}
.ntfacts{margin:10px 0 0 30px}
.ntfwait{animation:ntfpulse 1.6s ease-in-out infinite}@keyframes ntfpulse{50%{opacity:.45}}
.know{list-style:none;padding:0;margin:8px 0}.know li{display:flex;justify-content:space-between;gap:10px;align-items:flex-start;padding:6px 0;border-bottom:1px solid var(--line)}
@media (max-width:560px){.ntfbody,.ntfacts{margin-left:0}}